Bonus Points Terms of Use

These Bonus Points Terms of Use ("Terms") represent an integral part of the Loyalty Program of Limited Liability Company ИП Мозолин Сергей Владимирович, hereafter referred to as the "Seller," and determine the procedure for earning and using Bonus Points on the Seller's Platform.

The Buyer agrees to these Terms by joining the Seller's Loyalty Program.

All terms used in this agreement with a capital letter have the following meanings:

Platform – a segment of software designed for remote trading of food products, prepared meals, drinks, and other similar and ancillary items on the Internet, located at the following addresses:

Internet site: https://dzenpizza.ru/

Mobile app for Android operating systems: https://play.google.com/store/apps/details?id=ru.dlvry.dzenpizza

Mobile app for iOS operating systems: https://apps.apple.com/us/app/%D0%B4%D0%B7%D0%B5%D0%BD-%D0%BF%D0%B8%D1%86%D1%86%D0%B0-%D0%B4%D0%BE%D1%81%D1%82%D0%B0%D0%B2%D0%BA%D0%B0-%D0%BF%D0%B8%D1%86%D1%86%D1%8B/id1551317890

Platform Owner – LLC "Back to the Future" (INN: 7839494297, OGRN: 1147847127757), which grants the Seller the right to use the Platform under a simple (non-exclusive) license, in accordance with a separately concluded agreement.

Bonus Points – a virtual conditional unit that allows the Buyer to use it to receive rewards, including, in cases described in the Terms – when purchasing Products. Bonuses have no cash value and do not grant the right to receive them in monetary equivalent.

Promotion – a marketing incentive event, the fulfillment of which gives the Buyer the right to receive a reward, including in the form of Bonus Points. The conditions of each Promotion are individual and published on the Platform and/or in the Personal Account.

Product – food products, meals, drinks, and other similar and ancillary items, as well as related services, including delivery services.

Loyalty Program – a set of conditions determining Buyers' participation in the Seller's loyalty program.

Personal Account – a registered Buyer's personal page on the Platform, designed for using the Platform's functionality.

2.1. Bonus Points may be awarded to the Buyer as rewards within promotions conducted by the Seller, its loyalty programs, and in other cases at the Seller's discretion (for example, to maintain Buyer loyalty to the Platform).

2.2. Each Buyer has a points account. Information about it is available in the Buyer's Personal Account.

2.3. Unless otherwise specifically stated, when purchasing a Product through the Platform, the Buyer can apply Bonus Points to receive a discount on the cost of the Product at a rate of 1 Point = a discount of 1 ruble.

2.4. The number of Points available for use for each purchased Product is fixed and calculated automatically based on the total number of available Points, taking into account the restrictions established by these Terms. The Buyer does not have the ability to choose a different number of Points to use for obtaining a discount on the Product at his/her own discretion; he/she can either use (deduct) Bonus Points or refuse to use (deduct) them.

2.5. The following restrictions apply to deducting Points:

2.5.1. Bonus Points can be used by the Buyer to obtain a discount up to None of the product price, with the minimum amount the Buyer must pay for each Product being 1 ruble.

2.5.2. Marketing promotion conditions may impose additional restrictions on deducting Points earned by Buyers during those promotions. The Seller informs the Buyer of such restrictions by publishing information on the Platform and/or in the Personal Account, or by sending an electronic message using the contact details provided by the Buyer.

2.6. Bonus Points cannot be used to obtain discounts on certain categories of goods (works, services, property rights), if such restrictions are imposed by the Seller within the framework of ongoing promotions.

2.7. Improperly or erroneously credited Bonus Points are subject to deduction.

3.1. The Seller reserves the right to cancel the Buyer's Bonus Points without prior notice if the Seller has grounds to classify the Buyer's actions as abuse of rights (Article 10 of the Civil Code of the Russian Federation), or if there is evidence of improper acquisition of Bonus Points due to fraudulent or other illegal actions by the Buyer.

3.2. If an order for a Product is canceled for any reason after Bonus Points have been credited, the Bonus Points credited for the canceled order will be deducted from the Buyer's points account.

3.3. In the case of returning a defective Product, Bonus Points will be refunded to the Buyer's points account in the same quantity that was previously used to pay for the respective Product.

3.4. Bonus Points credited to the Buyer's points account by the Seller as an incentive to make purchases within a period determined by the Seller and not used by the Buyer within that period will be deducted.

3.5. Bonus Points may be deducted from the Buyer's bonus account if the Buyer does not use the indicated points for three or more weeks ("expiration" of bonus points).

4.1. The Seller has the right to unilaterally amend these Terms at any time by publishing them on the Platform and/or in the Personal Account. The Buyer has the right to familiarize himself with the current version of the Terms.

4.2. Any actions taken by the Buyer aimed at accepting these Terms, receiving Bonus Points, participating in the Seller's promotions, and using Bonus Points on the Platform and/or in the Personal Account, serve as confirmation that the Buyer has duly reviewed and agreed to these Terms.